The internet’s environmental footprint is sizeable and with 4–7% of global greenhouse gas emissions, the ICT sector is instrumental to tackling the climate crisis. Apart from increasing transparency and better understanding the impact of big tech players across all scopes and categories of the GHG protocol, we must also think about how to manage change within businesses. Because one thing is for sure, business as usual is not going to cut it.
Cathleen Berger shares her experience in building out Mozilla’s sustainability programme and gives advice for tech workers seeking to change their businesses (original post).
Organisational culture change needs tailored approaches for each company setting. At the same time, there are general principles and processes to change management that will come into play regardless of where you depart on your journey.
First and foremost, you need to realise that you may aim to change how your organisation operates, but change is really about people and leading through change often means taking a step back. You need to understand the resistance that co-workers will express and empathise with the denial, push-back, exasperation, or impatience with you either moving too slow or too fast. Keeping an eye on the bigger picture, laying out a vision, while motivating and bringing everyone along is often a personal, even emotional journey.
By sharing my observations on shaping Mozilla’s path to environmental sustainability, I hope to provide some inspiration for where and how to start if you are working to successfully embed sustainability into your organisational culture as well.